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Link: canonical Nandos Reviews Nandos *2*2*2*1*1 3.2/ 5 From 71 reviews 60.6% of users recommend this * Quality of service * Quality of food * Value For Money Write a review * * * * Overview * Reviews (71) * Media Gallery (1) Media Gallery for Nandos item83800.jpg Specification for Nandos Latest Reviews Guest Written on: 03/11/2011 *2*2*2*2*2 YUM "YUM" I love nandos, I find the food is always great! The chicken is amazing, as is the sauce! The staff are friendly, and its such good value for money, really fantastic. * Nandos, Uxbridge Restaurant name & location * 10 - 25 Average cost per head * Once a month How often do you eat here? * Casual Atmosphere * Quality of service * Quality of food * Value For Money Read more Report this review Write your own review Comment on this review * * * Guest Written on: 28/10/2011 *2*2*2*2*2 **EXCELLENT** "**EXCELLENT**" If you love chicken there is no reason that you would not go to Nando's Superb value & excellent food Best 'fast food' by far * Didsbury Restaurant name & location * 10 - 25 Average cost per head * Once a month How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money Read more Report this review Write your own review Comment on this review * * * Guest Written on: 16/10/2011 *2*2*2*2*2 Positively consistent... "Positively consistent..." I am a huge fan of the Nandos restaurants since one opened in my local town centre and I am impressed! - The staff are always friendly and helpful (genuinely!) - Food is served quickly yet to a high quality - Great atmosphere The only (small) thing I dislike is that some of the tables are very close together and you can end up being seated side-by-side with a complete stranger even when there are plenty of other tables free... I guess it feels a bit * Chelmsford Restaurant name & location * 10 - 25 Average cost per head * Once a month How often do you eat here? * Casual Atmosphere * Quality of service * Quality of food * Value For Money Read more Report this review Write your own review Comment on this review * * * drinmurf Registered since: 04/09/2011 Number of Reviews: 14 Written on: 16/09/2011 *2*2*2*2*1 Great food. "Great food." Lovely food but the restaurant is not very relaxing, I would go as far to say that it is even stressful! The music is so loud that you have to shout at each other to hear and its very cramped so your always in the way and every one is on top of each other. Definitely a young peoples restaurant. Food is wonderful and they have a great variety of choices. * Chatham, Kent Restaurant name & location * 10 - 25 Average cost per head * Once a month How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money Read more Report this review Write your own review Comment on this review * * * Guest Written on: 13/09/2011 *2*2*2*2*2 Nando's at Euston Station was fantastic "Nando's at Euston Station was fantastic " I have eaten at many Nando restaurants, but I would recommend Nando's at Euston, the staff were friendly and service was fantastic. Definitely a visit before you leave London or just for a bit to eat. * Nando's at Euston Restaurant name & location * Under -L-10 Average cost per head * First time How often do you eat here? * Family-oriented Atmosphere * Quality of service * Quality of food * Value For Money Read more Report this review Write your own review Comment on this review * * * MsHurn Registered since: 07/07/2011 Number of Reviews: 2 Written on: 07/07/2011 *2*2*2*2*2 Every Time It's Good "Every Time It's Good" I do a fair bit of travelling in and out of London, if I have time Nando's is a great little place to grab a bit to eat. More often than not you will have to wait, but never more than 10mins, the food is served out quick and piping hot. The service is friendly, and they are always happy to help, even though they are rushed off their feet. Also with it being so busy it has a really lively atmosphere. For the price the food is great, and compared to some of the other eateries in the area, for my money it is the best place. * Euston Train Station Restaurant name & location * 10 - 25 Average cost per head * Once a month How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money Read more Report this review Write your own review Comment on this review * * * Guest Written on: 04/06/2011 *2*1*1*1*1 I had a chicken wrap today, which waa a big wrap with... I had a chicken wrap today, which waa a big wrap with huge lettuce and a tiny, almost invisible piece of chicken and that's for -L-10! I would never come back to this place and I would never recommend it to anybody. * nandos Restaurant name & location * 10 - 25 Average cost per head * First time How often do you eat here? * Casual Atmosphere * Quality of service * Quality of food * Value For Money Read more Report this review Write your own review Comment on this review * * * Guest Written on: 11/05/2011 *2*2*1*1*1 Nando's is one of those Restaraunts where you expect to... Nando's is one of those Restaraunts where you expect to receive a quality service and a quality plate of food for what you pay. Unfortunately this isn't the case. If I was aked to sum up Nando's food in a sentence, then i'd hit back with this; Nando's food is just overpriced pub food. Also, Nando's is for people who have no imagination or sense of adventurousness when it comes to food (Mmm, Chicken, how exciting! NOT). The only reason I could recommend someone eating in Nando's is if they are in a hurry to get to the cinema or bowling alley that is no doubt located very near to every Nando's restaurant. * -L-10 - -L-25 Average cost per head * Once or twice a year How often do you eat here? * Family-oriented Atmosphere * Quality of service * Quality of food * Value For Money * Nando's Birstall Restaurant name & location Read more Report this review Write your own review Comment on this review * * * KOatley Registered since: 14/04/2011 Number of Reviews: 1 Written on: 14/04/2011 *2*1*1*1*1 A complete rip off, virtually no interraction with... A complete rip off, virtually no interraction with staff, meal was very poor quality and very small portion sizes. We had chicken wings and chips on a children's meal and a chicken wrap with rice. Portion of rice was little more than an egg cup full and cost over -L-3. Drink machine broken so only water on offer for children. Portion sizes were very small and even my 5 year old daughter could eat the xx hot peri peri sauce like ketchup, the whole meal cost over -L-21 wish we had never bothered! * Under -L-10 Average cost per head * First time How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money * Cabot Circus Bristol Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 24/03/2011 *2*1*1*1*1 I ordered a chicken wrap and my first two bites was just... I ordered a chicken wrap and my first two bites was just wrap and lettuce. When I opened the wrap there were two of the smallest pieces of chicken lost in a sea of lettuce. Now I'm not against a bit of salad, but this should have been re-named a lettuce wrap (garnished with a sprinkling of chicken). Where on earth do they get their chickens from, they've got the smallest breasts I have ever seen! I left feeling hungry and vowed never to go back. * -L-10 - -L-25 Average cost per head * Once or twice a year How often do you eat here? * Family-oriented Atmosphere * Quality of service * Quality of food * Value For Money * Nandos Cambridge Restaurant name & location Read more Report this review Write your own review Comment on this review * * * See next 10 reviews Showing 1 - 10 of 71 Reviews Guest Written on: 21/03/2011 *2*2*2*2*2 I Recentley Went to Nandos Westfield with some of my... I Recentley Went to Nandos Westfield with some of my family after a long day shopping. When we arrived up the stairs we saw there was a que we were told we would have to wait 20mins-45mins which was dissapointing but luckily we only had to wait 10 mins if that! We orderd a -L-40 platter which consists of 2 whole Chickens (medium heat) And chips and 3 large side orders. After a short while our food came and i must say it was a mountain of food there was so much of it! We eventually got through it all and it was a lovley meal which was very generous with size!Would deffinatly go again and am planning to go to Nandos for my fith time very soon. Fantastic * -L-10 - -L-25 Average cost per head * Once or twice a year How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * Nandos Colchester Restaurant name & location Read more Report this review Write your own review Comment on this review * * * * Comments (1) Guest Written on: 02/03/2011 *2*2*1*1*1 I was a very big fan of Nandos until recently when I... I was a very big fan of Nandos until recently when I noticed how they cheekily began to think of ways to take more money out of the customers. First step- All the plates and bowls were replaced with smaller sizes so as to lessen the portions of food served. Secondly they increased the prices significantly of nearly all the items on their menu . When I asked the cashier about this, she ignorantly replied "Oh these prices are inclusive of the VAT" when the VAT was clearly not added in them! The items were already highly priced before- Nandos should realise with the recession and the VAT increase, now is the worse time to carry out tactics like these. They will eventually lose loyal customers like myself. And if they think no one notices, they are wrong! I do! * Under -L-10 Average cost per head * Once a week How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * Nandos Ilford Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Getthe facts Registered since: 05/05/2011 Number of Reviews: 0 Getthe Facts's response to Guest's Review Written on: 05/05/2011 I found this review not helpful because... the prices are inclusive of VAT and the portion sizes are the same. I find reviews like this frustrating. Guest Written on: 15/02/2011 *2*2*2*2*2 excelent food and wine, nicely decorated food tatse great . excelent food and wine, nicely decorated food tatse great . * -L-10 - -L-25 Average cost per head * Once a month How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * nando silver spring maryland Restaurant name & location Read more Report this review Write your own review Comment on this review * * * MKoro Registered since: 11/02/2011 Number of Reviews: 1 Written on: 11/02/2011 *2*2*2*2*2 I can't fault Nandos. Even at its busiest, I've never... I can't fault Nandos. Even at its busiest, I've never had to queue for longer than 15-20 minutes. There is a great atmosphere and the staff are friendly, welcoming and helpful. The food is gorgeous, I frequently order the chicken pitta and chips, which is always delivered in a reasonable amount of time. In my opinion, Nandos is great value for money, especially as they have the refillable drinks, where you pay about -L-2 for a glass and can refill as much as you like. Excellent restaurant, I highly recommend it. * -L-10 - -L-25 Average cost per head * Once a month How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * Nandos Manchester Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 23/01/2011 *2*2*2*2*1 This Nandos Branch is lovely. I went here with my Uncle... This Nandos Branch is lovely. I went here with my Uncle a few weeks ago and thoroughly enjoyed myself. I am 12 years old and my 13th birthday is comign up soon, and I am hopefully going to book here for me and a few of my friends as it is a lively place, devine food and great service! Definately thumbs-up! Though I did have the 'Mild' chicken and it was lovely although it was very hot to be considered a 'Mild' but add some Garlic sauce to it and it is absolutely wonderful! With Mash Potato and Spciy Rice, nomnomnom! * -L-10 - -L-25 Average cost per head * Once a month How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money * Nandos, Park St. Bristol Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 23/12/2010 *2*2*1*1*1 I have been going to Nando's since they had their first... I have been going to Nando's since they had their first restaurant in Southern Johannesburg. I have even worked in one 11 years ago in London. The food has gone downhill in my opinion. The livers used to be great and cooked in the proper marinade. The marinade would thicken around the meat and it was amazing to eat with a prego roll. Now it is swimming in a not so pleasant sauce. I don't order it I just make it at home. As for the chicken pieces, if you order quarter chicken and you get the leg bit it hardly has any meat on it in comparison to the breast. They smother it in sauce before serving so you don't get crispy skin like before. The chip portion was rubbish. Looked like I had about seven chips on my plate and they charge -L-1.95 for that. I also ordered the garlic bread and was disgusted. It seemed that they serve it to you from the old prego rolls that are about to go into the bin. Again -L-1.95 for that. The Nata's are delicious but again overpriced for what they are. * -L-10 - -L-25 Average cost per head * Once or twice a year How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * Nando's Manchester Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 14/11/2010 *2*2*2*2*2 Nando's in Bluewater is great, right next to a cinema... Nando's in Bluewater is great, right next to a cinema and nice and secluded. Even though the food may be limited, I always order the same few things becuse i love it. There are many sauces you can choose. Extra hot to mild. I liked the refillable soft drinks you can get and the food is quick. But the tables are quite sticky and it makes you wonder if they clean at all. It is great to go to with your family, friends and partner. * -L-10 - -L-25 Average cost per head * Once a month How often do you eat here? * Family-oriented Atmosphere * Quality of service * Quality of food * Value For Money * Nando's, Bluewater Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 02/11/2010 *2*1*1*1*1 Just been to Nandos at the Showcase in Nottingham -... Just been to Nandos at the Showcase in Nottingham - Waited 15 minutes at the tills to order food, nobody seemed to care for customers, the manager obviously has a sight problem as she didnt notice me at the tills. AVOID THIS NANDO'S BRANCH as they do not care for customers!!!! * -L-10 - -L-25 Average cost per head * Once a month How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * Nandos Showcase Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 17/10/2010 *2*1*1*1*1 From looking at the place it lookes good and the food... From looking at the place it lookes good and the food smelt nice. Unfortunely the menu was not very clear so placing an order was not straightforward. once we were seated was shocked at dirty, my sleeves kept sticking to the table. When the food came could not believe how small the portions were and quite frankly for the price charged we all found it wuite a shck. The foodwas not that good. The so called "frozen yogurt" tasted like frozen water and the children did eat it. As for the service, that was more half service, everyone helping themselves to cutlury,napkins and all sauces. As for the wash rooms, they were also not very clean. Once again, the food was not at all worth the money. * Under -L-10 Average cost per head * First time How often do you eat here? * Family-oriented Atmosphere * Quality of service * Quality of food * Value For Money * Nandos, Finchley Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 10/09/2010 *2*2*2*2*2 great looking restaurant with friendly staff who asked... great looking restaurant with friendly staff who asked if we had eaten there before and when we said no he was extremely helpful in helping us how to get what we enjoyed. When we asked about the heat of the food he was again helpful so we both had exactly the taste we were after. Liked the look of the place and it was extremely clean with hand washing facilities without visiting the washroom. Cannot wait to visit again and only wish our son, who made a chance remark about it today, had told us before. Will recommend you to EVERYONE. Thanks. * -L-10 - -L-25 Average cost per head * First time How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money * Exeter Restaurant name & location Read more Report this review Write your own review Comment on this review * * * See next 10 reviews Showing 11 - 20 of 71 Reviews golcarlilly Registered since: 28/07/2008 Number of Reviews: 2 Written on: 08/08/2010 *2*1*1*1*1 We visited Nandos on a Saturday at 4.30pm and it was... We visited Nandos on a Saturday at 4.30pm and it was fairly busy, we were quickly seated and a high chair brought for our almost one year old son. A waiter asked if we had been there before and explained how the system worked when we said no - we would have to order at the bar then collect our own cutlery and any sauces - strange set up! We perused the (very limited) menu and decided on our order and I proceeded to the till area where I was met with very frosty service - no greeting, smile or anything remotely resembling customer service, the waitress read my order back to me in pigeon English and it all seemed right except she hadn't added my wine, when I dared to suggest she had forgotten I was told that it was my fault and I should have listened when she read my order back to me! I put the service aside and looked forward to the arrival of my food as we had not had time for lunch but when it arrived I would say that disappointed was an understatement - the chicken was supposedley marinated for 24 hours but was in actual fact plain grilled chicken with a sauce of your choice poured over, the chips were macdonalds style fries with less flavour, the salad - a bag of leaves with a couple of cherry tomatoes and four or five tiny peices of red pepper, the 'spicy' rice was plain and boring and the 'macho' peas were dried and tasteless. After having purchased the range of Nandos sauces for many years and creating tasty meals with them I was completely disgusted at the standard of food we received and the level of service was appalling, I have complained to Nandos and am awaiting their response but I will NEVER be eating there again! * -L-10 - -L-25 Average cost per head * First time How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money * Nandos, Elephant and Castle, London Restaurant name & location Read more Report this review Write your own review Comment on this review * * * * Comments (1) HereHareHere Registered since: 03/04/2008 Number of Reviews: 11 Written on: 19/06/2010 *2*1*1*1*1 A friend and I went to Nandos on her recommendation as... A friend and I went to Nandos on her recommendation as she had been there before. I wasn't keen as I realised it was a chain which usually means mediocre, overpriced food. The food at Nandos wasn't mediocre, it was atrocious. The menu is limited, littered with silly, incomprehensible Americanisms and abbreviations and consists mainly of chicken, which you have to queue to order school canteen-style, then choose a bottle of chilli sauce to drizzle on the food when it arrives. I ordered something described as a marinated steak which bore no resemblance to any kind of steak I have ever cooked or eaten in my entire life. It was a slab of pale grey processed stuff served in a dry bun with a miniscule portion of bone-dry microwaved 'fries'. Basically, it was inedible and I had to leave it after two mouthfuls. There was no point in complaining since, as is so often the case with these types of establishment, the staff consisted of a gaggle of teenagers who were more intent on chatting and messing about than serving. None of them had a clue about the 'food' they were serving and requests for recommendations were met with a blank stare and a shrug. The cost of this meal was around -L-15 including a very small glass of lukewarm wine. To sum up, it was the kind of stuff that McDonalds or Burger King serve up, except not as good and at vastly inflated prices. I would absolutely not recommend Nandos to anyone at all, unless you know nothing about food, enjoy wasting your money and have no tastebuds. * -L-10 - -L-25 Average cost per head * First time How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money * Nandos Market Place Derby Restaurant name & location Read more Report this review Write your own review Comment on this review * * * golcarlilly Registered since: 28/07/2008 Number of Reviews: 2 Golcarlilly's response to HereHareHere's Review Written on: 08/08/2010 I found this review very helpful because... I completely agree with every single comment they made, I have just made my first and last visit to Nandos it was truly a rubbish experience!! phaedray Registered since: 17/06/2010 Number of Reviews: 5 Written on: 17/06/2010 *2*2*2*1*1 Nando's standards have fallen a lot since I stared... Nando's standards have fallen a lot since I stared eating there. The quantity of food is ridiculous to say the least, you'll be lucky to get 10 chips on your plate and unless you ask for a specific cut of meat with your order you will probably end up with a leg with about 10 grams of meat on it! The prices are also very high for what you get! Atmosphere-wise it's not bad, it has a very unique style and the inventive slogans on the staff's uniforms can be quite amusing. The sauces are what make the whole experience worthwhile. If you drench your 10 chips and 10 grams of meat in some of their very tasty Peri Peri sauces then you might not notice how bad value for money it is! * -L-10 - -L-25 Average cost per head * Once or twice a year How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money * Nandos Manchester Restaurant name & location Read more Report this review Write your own review Comment on this review * * * evelina2709 Registered since: 21/05/2010 Number of Reviews: 2 Written on: 22/05/2010 *2*2*2*2*1 We eat at nandos in kirkstall a few times a month,... We eat at nandos in kirkstall a few times a month, mainly cause our daughter (aged 3 1/2) thinks its amazing and my husband is portuguese. ! think she likes to see the chefs grilling the chicken, quite exciting if you're small i guess!! good for after the cinema or bowling cause its fairly quick for starving kids. sometimes the wait for tables is up to half hour i think but hte food does come out quick. you help yourself to sauces, napkins, extra plates etc, drinks are refillable and the food is lush! nandos is simple tasty food, nothing fancy just proper portuguese flame grilled chicken. you cant go wring with an extra hot 1/2 chicken and sweet mash. they have some pretty good desserts too but the coffee isnt amazing to be honest! nice outside area at the back if you want to sit in the sun too. theres quite a few healthy (ish!) salads too which i like to have if think i might have chocolot cake for dessert. the chicken is halal too so i ahev a few muslim friends from work who love it. apparently they have the certificates on the wall for you to see to prove it. does make it easy to have somewhere that we can all eat together after work. * NS Average cost per head * Several times a month How often do you eat here? * Several times a week How often do you eat here? * Casual Atmosphere * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * Nandos, Leeds Restaurant name & location Read more Report this review Write your own review Comment on this review * * * keith44 Registered since: 11/05/2010 Number of Reviews: 3 Written on: 11/05/2010 *2*2*2*2*1 The chickens are on the small size but that means they... The chickens are on the small size but that means they are more succulent. For that reason, I always order at least a half and some extra wings or a whole chicken. You can tailor the spice levels to your tastes, I always have mine hot with chips and rice. Does what it says for a chain and the food is usually quick to arrive and as you pay before you get the food, there is no hassle and stress waiting for the bill to arrive and tips. * -L-10 - -L-25 Average cost per head * Once or twice a year How often do you eat here? * Family-oriented Atmosphere * Quality of service * Quality of food * Value For Money * Nandos, Elephant & Castle, SE1 Restaurant name & location Read more Report this review Write your own review Comment on this review * * * LouisHA Registered since: 02/05/2010 Number of Reviews: 1 Written on: 02/05/2010 *2*2*1*1*1 I was at the Bristol Cabot Circus venue of Nandos with... I was at the Bristol Cabot Circus venue of Nandos with my fianc e ther other week. Basically, I bit into a spoonful of coleslaw and something metallic crunched into one of my fillings. At first I thought it could be a bit of chicken bone, but it turned out to be a rusty link of chain presumably off of a necklace. We alerted the management and weren't offered a refund, which I must admit I found surprising. I thought we deserved some gesture to compensate us for an extremely disappointing dining experience. I will say that I was offered a replacement coleslaw. But I didn't fancy eating anything else that came from what could potentially be a contaminated batch. The food tasted okay, chips were very average frozen school dinner style fare though. The chicken did have a nice flavour, but I knew it wasn't particularly good quality. Coleslaw was straight out of plastic tub, could have done without the little rusty addition that was present in my serving of course. * Under -L-10 Average cost per head * First time How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money * nandos Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 22/02/2010 *2*2*2*2*2 I am a lowly farmer who has emigrated from Ghana, and... I am a lowly farmer who has emigrated from Ghana, and has found himself living in the mad bustle of a buzzing metropolis such as Bromley. At first the shock of moving from the sparsely habited savannah to the urban jungle of greater London was daunting, and required many lessons (twice I had my spear taken from me while walking down the street, often my tribal headdress would get caught in the doors of buses, and I found that my leopard skin loin cloth was both too revealing and not well suited to the bitter chills of a British winter), however it was while learning a few of these lessons that I found refuge in Nandos Bromley, after being chased there by some animal rights activists who were offended by leopard skin, and that I had typically bathed in the blood of a gazelle that very morning (it is the only way to ensure my afro remains springy and light). Nandos Bromley shone like a beacon, a glorious haven brightly guiding my way to salvation. The food surpassed anything I have ever eaten before, the feeling of the delicious peri peri ignighting my food buds and opening my eyes to experiences I never before believed possible. I can only one day hope to open my own Nandos franchise back home in Ghana.. * Under -L-10 Average cost per head * Several times a week How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * Nandos Bromley Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 01/02/2010 *2*2*2*2*1 Nando's Nando's I have eaten in the Watford, Hatfield and Staines branches of Nando's. I have always enjoyed my experiences there. The olives are very tasty and the sauces are delicious. I often order the chicken burger or pitta (spice level - medium or hot) and these are always enjoyable. I have ordered the chicken wrap and found it was nice, but fairly average. The prego steak roll is also nice for a change. The only thing that is lacking in the whole of Nando's chain is that their portions are of small - average size. My partner often eat there as a treat but need to order an extra portion of chicken wings (which are lovely by the way) to go away feeling full. * -L-10 - -L-25 Average cost per head * Once a month How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money * Nando's Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Martin Waite Registered since: 15/11/2005 Number of Reviews: 5 Written on: 17/01/2010 *2*2*1*1*1 I stopped off for lunch with Wife, twelve and three year... I stopped off for lunch with Wife, twelve and three year old. Ordered Chicken fillet wrap for the twelve year old and fries for the three year old. Other than the self induced "I dont want anything in my wrap other than chicken" the boys meal was average, and no blame on Nandos for that. However my wife & I ordered: Prego Steak Roll - Beef steak marinated in garlic, basted with PERi-PERi and flame-grilled. What a waste of money. The steak was so tuff that I can only conclude the meat was quickly defrosted and quickly heated. I couldn't eat the steak as part of the delivered sandwich as my wife and I couldn't chew through the meat. Even after removing the meat and cutting with a knife it still took ages to chew. Picture cheap market food and you wont be far wrong. I will not go back to Nandos. There are so many other that deserve a chance - Nandos you blew it. Expensive / poor quality food / very small portions * Under -L-10 Average cost per head * First time How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * Nando's St Davids 2 Cardiff Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 15/01/2010 *2*1*1*1*1 Visited the Xscape Castleford Nando's recently before... Visited the Xscape Castleford Nando's recently before going to the cinema. Was presented with menu then asked to place order and pay before receiving the food. ( Unusual system, but soon found out why.) My chicken offering consisted of 4 rubbery strips of bland meat in a pitta about the size of a jewel case, with a tiny circular dish ( about 4" x 1.5" ) of rice. A -L-2.85 portion of olives was 40 p more expensive than the excellent ASK Italian next door and about 20% smaller. I called for the manager who approached in full belligerent fashion and when I accused his restaurant of serving up a "saucer" full of rice, seemed more concerned with enlightening me that the dish was actually a ramekin. When he began disdainfully asking me "what I expected him to do" and informing me that the portion sizes were determined as chain policy, I decided that this would be my first and last ever visit to a Nando's restaurant. Small wonder they ask you to pay first. Having got your money they can then dismiss any complaints out of hand. Interestingly, when we left, Nando's had less than a dozen customers while the ASK next door ( where we would normally eat, but decided to try Nando's for a change ) had about 60 diners. Enough said. * Under -L-10 Average cost per head * First time How often do you eat here? * Family-oriented Atmosphere * Quality of service * Quality of food * Value For Money * Nando's X scape Castleford Restaurant name & location Read more Report this review Write your own review Comment on this review * * * See next 10 reviews Showing 21 - 30 of 71 Reviews Guest Written on: 31/12/2009 *2*1*1*1*1 Terrible experience. Asked for a table for 6, was told... Terrible experience. Asked for a table for 6, was told to wait at the side.Waited there for 20 mins to be told there was going to be a 1.5hr further wait. No sangria, asked manager Richard if he can mix us one up, he refused and he couldn`t have been less helpful. Ordered the platter to share 3 different chickens,.Asked our waiter to identify what chickens were on our table and he couldnt wake up enough to reply, established ourselves that we had received 3 of the same.The manager exelled himself here by arguing that we had sent the correct food back, then gave us the same again. In summary staff do not know what day it is, food is mediocre * -L-10 - -L-25 Average cost per head * First time How often do you eat here? * Family-oriented Atmosphere * Quality of service * Quality of food * Value For Money * Nandos Bll Ring Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 12/12/2009 *2*1*1*1*1 Decided to visit a Nandos for a quick Meal "big... Decided to visit a Nandos for a quick Meal "big mistake". You definitely don't get your money's worth unless your a millionare! Quite pricey for just chicken and chips and, the amount of food you get wouldn't fill up my cat! Never went back since and don't expect to go back, ever! Bad luck! * -L-10 - -L-25 Average cost per head * First time How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * Nandos, Kingsbury NW London Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 03/11/2009 *2*2*1*1*1 They charge way too much, they don't supply napkins and... They charge way too much, they don't supply napkins and since the food is messy, which is not a problem in itself, they should at least give napkins. We don't like that it's so expensive, portions are very small for what one pays for. They were sufficient and friendly enough, which is great. We feel, when you order say, a chicken burger, the side orders should be free. They have this "sweet potato mash", which you pay -L-2.80 for about 4 spoonfuls, if you go to the market, you can get an entire bag of yams for a quid and make it yourself. It's cheaper to make and guaranteed to taste a lot better. All they need to do is change a few things which would draw more people in. We'd go more than once a year if they made these changes mentioned. * -L-10 - -L-25 Average cost per head * Once or twice a year How often do you eat here? * Family-oriented Atmosphere * Quality of service * Quality of food * Value For Money * Nando's in Southport, UK Restaurant name & location Read more Report this review Write your own review Comment on this review * * * sammy70 Registered since: 11/07/2009 Number of Reviews: 1 Written on: 11/07/2009 *2*2*1*1*1 Went to our usual Nandos at southside shopping centre... Went to our usual Nandos at southside shopping centre wandsworth, about 6am in the morning about 13hrs after our meal, my 16yr old began being violently ill, with severe stomach cramps, as no one else in the house was being ill, the only thing we could trace it back to was that she had mayonaise! Usually we have a very good meal there, this is the first time we have encountered a problem. * Once a month How often do you eat here? * Family-oriented Atmosphere * Quality of service * Quality of food * Value For Money * nandos, southside shopping centre, wandsworth Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 04/07/2009 *2*1*1*1*1 The Nandos restaurant in SOHO (LONDON) very poor, my... The Nandos restaurant in SOHO (LONDON) very poor, my breast of chicken was hacked in half, when I complained the manager was very rude, and took 20 minutes to refund me the cost of my meal... she even threatened to call the police * Once a month How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money * SOHO LONDON Restaurant name & location Read more Report this review Write your own review Comment on this review * * * sdgjj Written on: 20/06/2009 *2*2*2*2*2 nandos is a lovely place i have been 2 the 1 in chalton... nandos is a lovely place i have been 2 the 1 in chalton and i loved it, despite it is all chicken there is a varity of spice i would go there a million times with my boyfriend * Once a month How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * chalton Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 12/06/2009 *2*2*2*2*2 Nandos is the best restaurant in the world Nandos is the best restaurant in the world * Several times a week How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money * nandos Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 12/06/2009 *2*2*2*2*1 Nando's is an excellent concept but it is a little on... Nando's is an excellent concept but it is a little on the expensive side for what your getting, especially as you have to get up and and order, pay and collect your own cutlery, plates, sauces etc. I'm sure the whole chicken is smaller than it used to be too, so we've actually stopped going and dine elsewhere these days, there are some good value carvery's around like Crown carvery. * Once a month How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * Nandos Milton Keynes Restaurant name & location Read more Report this review Write your own review Comment on this review * * * beeshiive Written on: 24/05/2009 *2*1*1*1*1 Nandos on Broad st Birmngham Nandos on Broad st Birmngham Not recommended. Food is not cooked to the same standard as The Nandos in the Bull Ring * First time How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Nandos off Broad St Birmingham Restaurant name & location Read more Report this review Write your own review Comment on this review * * * londontake Registered since: 08/05/2009 Number of Reviews: 1 Written on: 08/05/2009 *2*1*1*1*1 I recently visited the London Bridge branch of Nandos... I recently visited the London Bridge branch of Nandos and thought I would share my latest bad experience there.A staff member treated me with what I can only describe as sheer contempt. Her tone and her body language was utterly dismissive and her hostility was virtually palpable.I was barked at throughout the order-taking. For example, upon asking for a side of chips she was apparently annoyed I didn't specify my spiciness requirements.I asked her if it would be possible to transfer signatures from my tattered loyalty card to a new one - but I was given no response. I asked a second time, thinking I may not have been heard. Then a third time, taking great care to be gentle and polite. After my third request C broke her silence to bark "I heard you the first time." Struggling to keep my calm, I gently asked why she had not responded. With a look of petrifying disgust she said "I went like this" and nodded her head. If she did, it was unperceivable.At this point I somewhat lost my cool, and asked her if I had done anything to offend her. She offered: "It's not you," before proceeding to ignore my request!I sent an abridged complaint to Nandos via their online form but have not heard anything for days.My questions to them are:Why is C venting her frustrations on customers?Is she under pressure from higher powers not to give away free chicken i.e. is the loyalty card a scam?Does she just not like the look of me? Are the staff openly prejudist?Did she feel she could treat me like one of their battery chickens, without fear of repercussion? Does the Clink Street branch make enough money so that she need not serve the customer with even a fake smile?Needless to say, there was no apology. Rather bewildered by the whole event, I collected my takeaway and left. A friend later suggested that I should have openly lost my cool and made a scene. In retrospect, I certainly should have, there were many customers behind me in the queue.This is not my first experience of disagreeable attitude at this branch and my friends describe similar events. We have been loyal to the branch since it opened and we do enjoy the food and decor. However we have grown to question our continuing custom, and are considering ways to spread the word about the bad attitude.I have many times witnessed this disregard for politeness and I reckon there are sufficient numbers of dissatisfied customers to help me in my campaign, but a feeling of powerlessness prevents many from speaking up.How have your experiences been regarding service, particularly at this branch? * Once a month How often do you eat here? * Lively Atmosphere * Quality of food * Value For Money * Nandos Clink Street Restaurant name & location Read more Report this review Write your own review Comment on this review * * * See next 10 reviews Showing 31 - 40 of 71 Reviews Guest Written on: 20/04/2009 *1*1*1*1*1 When I went to the restaurant the staff just took the... When I went to the restaurant the staff just took the mickey out of my food. It seemed busy so I didn't want to complain so i just asked one of the staff about how long is it gonna take for my food. Its been 30 mins already the cashier told me it takes 10 mins, she then replied to me 'everyone's waiting so just wait' and then she left. After another 20 mins I asked another staff member about my food he replied 'i dont know' and left. So i felt stupid, didn't know whats exactly happening , i then went up to the bar and ask to speak to a manager. Speaking with the Nandos manager, I let her know what happened and asking how more long is it gonna take, its been like an hour. She said (if i don't like the service then go to another restaurant innit) these are the exact words she said and i also noted her name. * First time How often do you eat here? * Lively Atmosphere * nandos spitalfields Restaurant name & location Read more Report this review Write your own review Comment on this review * * * * Comments (1) csutton Written on: 10/03/2009 *2*2*2*2*2 Nandos is an excellent place to meet up with friends,... Nandos is an excellent place to meet up with friends, just you and your partner, birthdays parties. and it caters for all. the food is just wonderful, it is all chicken based but lots of different options, and you can decide if you want your chicken marinated in all the different sauces. i always go to nandos with my boyfriend and we love it we order the red pepper dip with garlic bread to start the i order the double breasted chicken fillet on pitta with salad and my chicken hot!! with two sides of spicy rice and garlic bread yum yum yum. definitely go, you don't know what ur missing out on!! Always served quickly, you pay for your meal at the start, which i find better! bottomless drinks for under -L-2;00 the decor of the place is unique, i love all the different sauce's plus you can also buy them. * Once a week How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * nandos parrswood Restaurant name & location Read more Report this review Write your own review Comment on this review * * * londontake Registered since: 08/05/2009 Number of Reviews: 1 Londontake's response to 446760_csutton's Review Written on: 18/05/2009 Somebody would go out of their way to write all that wonderful stuff about Nando's? And give them 10/10 for everything? Unconvincing... robert reed Written on: 08/03/2009 *1*1*1*1*1 Nandos was not the place to go for a largish party for... Nandos was not the place to go for a largish party for thirteen year olds,first and last visit. The boys enjoyed the food when it eventually arrived after 45mins and the refill drinks worked out cheaper, with eight children. long wait, confusing menu for first time ,no help from waitress. had to ask for pen/paper three times to rember nine meals at till point. * First time How often do you eat here? * Lively Atmosphere * Quality of food * Value For Money * Cardiff Restaurant name & location Read more Report this review Write your own review Comment on this review * * * * Comments (1) Angels Sin Registered since: 06/11/2008 Number of Reviews: 65 Written on: 27/02/2009 *2*2*2*2*1 I live in West Hampstead in London and tend to go to my... I live in West Hampstead in London and tend to go to my local Nandos for lunch with work friends. We've always found the food very good and can easily be served and finish our meal within the hour lunch break whilst not feeling rushed. I can't find fault with the West Hampstead branch. However a couple of weeks ago my partner and I were in Finchley Road o2 centre and noticed they have a Nandos. Feeling hungry we popped in. First we noticed the restaurant isn't as nicely laid out as the Hampstead branch. It feels much narrower and packed in. But, with it being placed inside a shopping centre, I guess space is more restricted. The staff were nice enough, but didn't seem to care as much, When the food came we were disappointed. The chicken at our regular branch is always top notch, juicy, tender and delicious. Here it seemed very dry and there didn't seem to be as much of it. Although I can't say the experience was bad, if it had been my first time at a Nandos, I probably wouldn't have given it another shot. * Once a month How often do you eat here? * Family-oriented Atmosphere * Quality of service * Quality of food * Value For Money * Nandos (Wes hampstead & Finchley Road) Restaurant name & location Read more Report this review Write your own review Comment on this review * * * londontake Registered since: 08/05/2009 Number of Reviews: 1 Londontake's response to Angels Sin's Review Written on: 18/05/2009 I feel that you, like myself, have given a higher Score due to your previous experiences at Nandos. I'm thinking whether I should have submitted a lower score because this particular trip to Nandos wasn't good. Guest Written on: 29/01/2009 *2*2*2*2*2 World class food, I always eat at Nandos the food is... World class food, I always eat at Nandos the food is always cooked to a very high standard and the chicken is to die for. On the contrary however when ordering meals it can take some time especially in smaller, more compact branches. Nevertheless quality food. * Once a month How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * Nandos, Harrow Restaurant name & location Read more Report this review Write your own review Comment on this review * * * Guest Written on: 30/12/2008 *2*2*1*1*1 I have been to many Nandos in and around the london and... I have been to many Nandos in and around the london and leeds region. I find that the Nandos in London give small portions that are often wrong or overcooked! When attempting to complain about this I have been told that I should have kept my receipt on the take-away. No matter how many times I try to explain that short of opening all food bags at the counter I don't know until I get home that it is inedible and then I don't know what to do. I have now stopped going to Nandos as although I genuinely like their food when cooked correctly I find them expensive, portions tiny and I receive no customer satisfaction. * Several times a week How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * Bromley Restaurant name & location Read more Report this review Write your own review Comment on this review * * * * Comments (1) Welsh Foodie Registered since: 31/05/2007 Number of Reviews: 40 Written on: 01/10/2008 *2*2*2*1*1 I tried Nando's for the first time last week in... I tried Nando's for the first time last week in Birmingham. Good smiley welcome, nice environment, good choice, easy to follow menu, decent glass of wine and very quick service. I had the extra hot chicken with garlic bread and coleslaw as I thought if the sauce ('only for the brave') really was that hot I'd need something to help cool me down. The chicken was tender, moist and juicy but the sauce was not as hot as I was craving for. The coleslaw was fine but the garlic bread was disappointing. It appeared to be a bread roll, cut in half and toasted and spread with garlic butter. All expenses spared! I was expecting something a little more interesting and certainly more moist than a cheap white bread roll. I was impressed that additional sauces were available in large quantities and I added more hot sauce but still felt it lacked a piri-piri type hit. All together it was fine and I'd go again - and very affordable (under -L-10 with a glass of wine). My only real criticisms are of the garlic bread (shan't bother again) and that if a sauce promises to be frighteningly hot - it needs to be! * First time How often do you eat here? * Suits all Atmosphere * Quality of service * Quality of food * Value For Money * Nandos, Birmingham Restaurant name & location Read more Report this review Write your own review Comment on this review * * * StarvinMarvin Registered since: 11/06/2009 Number of Reviews: 0 Starvinmarvin's response to Welsh Foodie's Review Written on: 11/06/2009 I have always loved Nandos. The sauce for me is well spicy and i love the sweet potato mash! Mmmmmmm Very cheap and friendly and great food. mslkc Registered since: 28/09/2008 Number of Reviews: 1 Written on: 28/09/2008 *2*2*2*1*1 It's good but there are cafes and proper restaurants... It's good but there are cafes and proper restaurants that are better value and faster and cheaper competitors that well do it quicker so Nandos better be careful that it doesn't fall through the cracks. * Once or twice a year How often do you eat here? * Family-oriented Atmosphere * Quality of service * Quality of food * Value For Money * Bendigo, Victoria, Australia Restaurant name & location Read more Report this review Write your own review Comment on this review * * * * Comments (1) aaadddaaaddd Registered since: 05/09/2008 Number of Reviews: 1 Written on: 05/09/2008 *2*1*1*1*1 I was attracted to Nando's being a bit of a foody and... I was attracted to Nando's being a bit of a foody and excited by this potential authentic Portuguese eating experience. The exterior of the restaurant looked appealing; the Portuguese cockerel, the logo for Nando's insinuated an awareness of traditional Portugal, so in I went. We were seated by a friendly waitress, the drink spillage on the table seeming to evade her vision. We were given the Nando's debriefing of 'have you been to Nando's before?' where we had explained to us that we must collect our own cutlery and sauces and order our food at the bar area, where once cooked the food would be delivered to us. This self service seemed rather more a way of the staff cutting back on work rather than a quaint little feature. I ordered a double chicken fillet burger, hot (there was the option to choose the heat level of the spice), my companion a piece of piri piri chicken and a green salad, described seemingly deceptively as fresh and encaptivating, or words to those effect. The menu could talk the talk. The salad infact appeared to be full of wilted outer leaves, day old red pepper and rotten radish. When asked to replace the salad, the waitress (different this time) apparently grumpily hurried the salad away, replacing it in near an instant with an identical salad. It was surprising when asked for a refund the unquestioning willingness of the staff member to refund the salad. The chicken burger I received looked reasonably presentable. On taste, the heat rating I had chosen [hot] lived up to it's description. Although it was far too hot for my pallette, the sauce was actually quite nice, lime being the predominant flavour. The chicken fillet itself was dry and run of the mill, not what I'd have expected from a restaurant with such traditional implications where, In my opinion, the quality of chicken would be of highest priority. I feel this restaurant is a bit of an Insult to Portugese food, the niche for this type of dining filled by such, in my opinion, a shoddy restaurant. The restaurant I visited was in the centre of Guildford. A lovely, friendly town so I'm finding it hard to put this terrible eating experience down to a bad branch of Nando's. The food was edible for me, in my opinion one of the restaurants biggest faults is disguising itself as a much better place than it is. * First time How often do you eat here? * Lively Atmosphere * Quality of service * Quality of food * Value For Money * Nando's, Guildford Restaurant name & location Read more Report this review Write your own review Comment on this review * * * SunnyByfleet Registered since: 12/08/2007 Number of Reviews: 8 Sunnybyfleet's response to aaadddaaaddd's Review Written on: 19/01/2010 I found this review not helpful because I've been to the Guildford Nandos many times and it is lovely. The staff are friendly and the service and food excellent. The place is also very busy compared to other restaurants in Guildford, so they can't be doing things that badly wrong. davidandrewpet Registered since: 05/09/2008 Number of Reviews: 1 Written on: 05/09/2008 *2*2*2*2*1 Enjoyable meal, pleasant suroundings, tasty food, even... Enjoyable meal, pleasant suroundings, tasty food, even hottest food wasn't very hot, but you can add chilli sauces to make it so. I didn't like having to go to till to pay before meal, then pay again when we wanted another drink, and again to pay for dessert, get the drift. * First time How often do you eat here? * Family-oriented Atmosphere * Quality of service * Quality of food * Value For Money * Shrewsbury Restaurant name & location Read more Report this review Write your own review Comment on this review * * * See next 10 reviews Showing 41 - 50 of 71 Reviews overview Share this page? 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