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Home Sitemap Search _________ [ Submit ] [IMG] Glossary Home [IMG] Search for a Term _____________________ Search For Word in Terms & Definitions [ Find ] _____________________ [ Find ] Results For spacer_31v.gif (46 bytes) Print Friendly 1 Diamond A rating of the American Automobile Association (AAA). *These establishments typically appeal to the budget-minded traveler. They provide essential, no-frills accommodations. They meet the basic requirements pertaining to comfort, cleanliness, and hospitality.* 1 Star A Mobil Travel Guide Rating. *A Mobil One-Star Lodging Establishment is a limited service Hotel/Motel/Inn that is considered a clean, comfortable and reliable establishment.* 1/50 One for Fifty. Facility complimentary room policy: one complimentary room night for every fifty room nights picked up and paid for. While 1/50 was once the standard, the complimentary policies vary per hotel and/or event. 100% Star Billing Requirement by artist that his/her name appear in a type style and size equal to or greater than other names in advertising and promotional materials and media. 110/60 Common term describing normally available current in North American Continent. The full expression is 110 volt/60 cycle. Many European and South American areas have 220 volt/50 cycle power only. 2 Diamond A rating of the American Automobile Association (AAA). *These establishments appeal to the traveler seeking more than the basic accommodations. There are modest enhancements to the overall physical attributes, design elements, and amenities of the facility typically at a moderate price.* 2 Star A Mobil Travel Guide Rating. *A Mobil Two-Star Lodging Establishment is a Hotel/Resort/Inn that is considered a clean, comfortable and reliable establishment, but also has expanded amenities, such as a full-service restaurant on the property.* 20-Footer A 20' by (usually) 10' exhibit space. Similar terminology (a 30 footer, etc.) may be used. 24-Hour Hold A term used to describe the type of reservation made on function space within a venue (hotel, convention center, etc.). An event organizer who has 24-hour hold on a space has exclusive use and access to that space for a period of 24-hours, usually 12:01 am * 12:00 pm. 24-Hour Power When an exhibitor orders power to be left on in a booth/stand for 24 hours during run of the event; often required when there are refrigerators, fish tanks, or computers in booth/stand. 2-by-2 Slide Piece of 35mm photographic film in a 2-by-2 inch (5-by-5 centimeter) cardboard, glass, or plastic mount. See SLIDE. See Also Slide 2-D Bar Code A larger-than-average bar code that uses the PDF417 standard (the same used for e-stamps). Stores up to 1,800 characters in bar code on standard paper badge, which can then be used by exhibitors to get contact information from registrants. 3 Diamond A rating of the American Automobile Association (AAA). *These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided.* 3 Star A Mobil Travel Guide Rating. *A Mobil Three-Star Lodging Establishment is a Hotel/Resort/Inn which is well-appointed, with a full-service restaurant and expanded amenities, such as, but not limited to: fitness center, golf course, tennis courts, 24-hour room service, and optional turndown service.* 3-Dimensional 3-D. A flat image having the effect of three dimensions. 3-Phase Type of alternating current used in high powered electrical applications. 3-Wire Term describing electrical cable with one continuous ground wire in addition to positive and negative wires. 4 Diamond A rating of the American Automobile Association (AAA). *These establishments are upscale in all areas. Accommodations are progressively more refined and stylish. The physical attributes reflect an obvious enhanced level of quality throughout. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service, and attention to detail.* 4 Star A Mobil Travel Guide Rating. *Mobil Four-Star Lodging Establishment is a Hotel/Resort/Inn which provides a luxury experience with expanded amenities in a distinctive environment. Services may include, but are not limited to: automatic turndown service, 24 hour room service, and valet parking.* 4-Color Separation Process of printing a full color image utilizing four colored screened patterns from which printing plates can be engraved. 4-Hour Call Minimum work period for which union labor must be paid in special circumstances (generally, a minimum call is one hour.). Not to be confused with minimum charges to exhibitors applied by contractors that service events. 5 Diamond A rating of the American Automobile Association (AAA). *These establishments reflect the characteristics of the ultimate in luxury and sophistication. Accommodations are first class. The physical attributes are extraordinary in every manner. The fundamental hallmarks at this level are to meticulously serve and exceed all guest expectations while maintaining an impeccable standard of excellence. Many personalized services and amenities enhance an unmatched level of comfort.* 5 Star A Mobil Travel Guide Rating. *A Mobil Five-Star Lodging Establishment provides consistently superlative service in an exceptionally distinctive luxury environment with expanded services. Attention to detail is evident throughout the Hotel/Resort/Inn from the bed linens to staff uniforms.* 501c A section of the IRS code that defines, and governs the actions of various types of tax-exempt organizations. For example, 501c(3) organizations are non-profit, educational, charitable and scientific organizations. 6 Box An electrical outlet that will accommodate 6 plugs. Sometimes called Sex Box. See DOG HOUSE. See Also Dog House 6-by-6 Rule Audiovisual guidelines by which no transparency of slide should contain more than six words per line of text and no more than six lines of text. a la Broche Cooked on a skewer. Can be beef, chicken or shrimp. See EN BROCHETTE. See Also SHISH KEBOB. See Also en Brochette , Shish Kebob a la Carte French term meaning "from the menu." Each item is individually priced. Used in tour literature to indicate a choice of dishes will be available. a la Grecque Prepared Greek style with tomatoes, garlic, black olives and parsley. a la King Cooked in white cream sauce with vegetables (e.g., Chicken `a la King). a la Meuniere (moonyare) Dredging, a technique that allows flour to form a thin, golden crust on sauteed or fried items, (e.g., Trout Meuniere). a la Mode 1) In the style of. 2) Ice cream on pie. 3) Mashed potatoes on beef. a la Provencale Prepared with garlic and olive oil. a la Vapeur Steamed. A List A catering department's steady, extra employees. They are the first called to work when temporary help is needed. A/C Air Conditioning. See HVAC. See Also HVAC A/V Contractor Supplier of technical staff and audiovisual equipment (e.g. projectors, screens, sound systems, video, and staging). A/V Request Form Form given to speakers during the planning stages of an event to allow them to request the audiovisual equipment they will need for their presentations. A/V Technician An audiovisual professional who is responsible on-site for lighting, sound, video, staging or other similar elements of an event function. A1 1) First class condition. 2) A name brand steak sauce. A440 Designated international pitch to which pianos are tuned. AA 1) Alcoholics Anonymous. 2) American Airlines. AAA American Automobile Association. AAAE American Association of Airport Executives. AAF American Academy of Florists AAR Against All Risks. A term often found in insurance policies and contracts. AATTA African-American Travel and Tourism Association Above the Line Traditional commission-paying media: press, TV, radio, cinema, outdoor; media Advertising handled by full-service agencies. Absorption Ability of a material to absorb sound energy and reduce sound intensity. Absorption Coefficient Efficiency of a material to absorb sound at a particular frequency (which relates to sound wave length and material thickness). Abstract 1) Written summaries of speeches or papers, generally between 200-500 words. See CALL FOR PAPERS. See Also CONFERENCE PAPERS. 2) Laser presentations, graphic designs or patterns that are not representational of concrete objects. 3) A brief statement of content. See Also Call for Papers , Conference Papers Abstract Board Usually rolling corkboards used for attaching copies of research papers for authors to discuss with participants. See POSTER SESSION. See Also Poster Session AC Cable Any wire conductor, regardless of size or connection, that carries an alternating current. AC Hum Humming sound heard in an audio system, usually the result of a Ground Loop which is being amplified by the system. Academic See COLLOQUIUM. Conference/Seminar See Also Colloquium Acceleration Clause A provision sometimes used in contracts to accelerate deposit payment schedule or to demand full prepayment of master account in the event of a default or lack of credit by the organization. May also apply in other situations, such as assignments. Sometimes used in a hotel to accelerate deposit payment schedule or to demand full prepayment of master account in the event of a default by organization. Accent Lighting Directional lighting used to highlight a particular area or object to draw attention to that portion of the field of view. Acceptance A requirement for entering into a binding contract. If a contract proposal (offer) is made, it is accepted if the offeree signs the offer as submitted. If the offeree makes any changes to the offer before signing, it is a counter offer, not acceptance. Accepted Practices APEX. An initiative of the meetings, conventions & exhibitions industry Exchange managed by the Convention Industry Council (CIC). APEX develops and manages the implementation of accepted practices (voluntary standards) for the industry. Access Panel Removable panel or section of exhibit to permit access to lamps, projectors, mechanisms, etc. Accessibility 1) Airline lift into and out of a destination. See Also LIFT. 2) Capable of being used by people with physical challenges and disabilities. This is an important aspect of the United States* Americans with Disabilities Act (ADA). See Also Lift Accessorial Charges Generally refers to air-freight shipments. Airfreight forwarders can provide many services generally not available from common carriers. In most cases, these charges are not included in the per-pound rate of the carriers. Services include, but are not limited to, inside pickups & deliveries, special pickups & deliveries (specific time of day), waiting time, etc. Accident Report A document prepared to record information including time, date, location, parties involved, witnesses, and nature or description of an incident. See INCIDENT REPORT. See Also Incident Report Accommodation 1) Any seat, berth, room, or service provided and/or sold to a guest, attendee or passenger. 2) Under the Americans with Disabilities Act (ADA), a step taken to allow a person with a disability to participate in an event or employment. Accompanying Person Guest or spouse of an attendee. Account Sheet 1) Form used to keep track of number of rooms sold and/or still available. See TALLY SHEET. 2) Designates equipment, materials and teaching aids used in sound and visual presentations. See Also Tally Sheet Accreditation Official authorization or approval; to provide with credentials; to send (an envoy) with letters of authorization; to recognize or vouch for as conforming with a standard; to recognize a college as maintaining academic standards; to consider or recognize as outstanding; approval given by various trade associations to a travel agency allowing the sale of tickets and other accommodations. Accrual Accounting 1) An accounting method that enters income and expenses into the books at the time of contract versus when payment is received or expenses incurred (cash accounting). 2) A system in which revenue and expenses are accounted for as soon as they are committed. Acetate Film positive or negative from which silk screens are produced. Also, a family of plastics for light transmission and surface protection. Acetone Solvent and/or adhesive agent for bonding many plastic materials. Acknowledgement Written notice that a room reservation request has been received and is being processed. ACME Association for Convention Marketing Executives. A member of the Convention Industry Council. ACOM Association for Convention Operation Management. A member of the Convention Industry Council. ACON Air conditioned. See A/C. See Also HVAC. See Also A/C , HVAC Acoustic Baffle Absorptive board or sound barricade that can be placed around or between acoustic sources to provide sound isolation or deadening and reduce acoustic leakage between multiple microphones (e.g. in a recording studio or live musical performance stage set-up). Acoustical Tile Composition board made into squares and placed upon the ceiling or walls to reduce sound. Acoustician Specialist in the behavior and control of audio energy within an environment. Acoustics Study of the performance of sound energy. Also the way in which sound energy performs in a given space. ACRA American Car Rental Association. Across the Board Includes everything; inclusive. Acrylic The family of clear, color, and translucent thermoplastic resins such as Plexiglas or Lucite. Acrylic Emulsion A water-based latex made of acrylic polymer and used for coatings and/or impregnations. Act of God An extraordinary natural event such as extreme weather, flood, hurricanes, tornadoes, earthquake or similar natural disaster that cannot be reasonably foreseen or prevented over which a contracting party has no reasonable control, making performance of the contract illegal, impracticable or impossible, thus the parties have no legal responsibility to continue performance of the contract. See FORCE MAJEURE. See Also Force Majeure Action Station Chefs prepare foods to order and serve them fresh to guests. Also called Performance Stations, or Exhibition Cooking. Popular items for action stations include: pasta, grilled meat or shrimp, carved meats, sushi, crepes, omelets, flaming desserts, Caesar Salad, etc. Active Crossover An electronic device which filters and selectively amplifies frequencies, separating the frequencies into sections or bands, and routing them to outputs designed to drive power amplifiers and in turn, speakers. The frequencies filtered depend on the electrical value of the component parts in the circuits of the device, but not on the source or load impedances connected to the device, except in the case where the crossover is actually a passive crossover designed for insertion in the medium-level signal lines of an audio system rather than in speaker lines. Active Language The language being used by the speaker. Actual Cash Value ACV. Replacement cost of lost or damaged property less depreciation. Actual Weight Also known as gross shipping weight. Determined by (1) weighing a vehicle empty, (2) loading a shipment and returning the vehicle to the scale to obtain the weight, and (3) subtracting the two weights. Can also be obtained by individually weighing each piece of freight. Ad Hoc Committee Committee formed to deal with a specific issue to be resolved upon making its final report. Ad Valorem Tax Tax applied to an item according to the value of an item. See DUTY. See Also Duty ADA Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices, hotels, restaurants, etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabilities. ADA Compliant Ready to or disposed to perform in accordance with the Americans with Disabilities Act. Additional Insured An individual or organization listed as covered by a primary insurance agreement. Add-One Any component of a package tour that is not included in the package price, but may be purchased as an added feature or to extend the length of the package. Tour options are purchased at additional cost. Adjoining Rooms Rooms with common walls, which do not have connecting doors. Adjustable Standard Vertical support that allows shelf bracket to be affixed at any point in the support. Adlux A black and white photo transparency. ADME Association of Destination Management Executives. A member of the Convention Industry Council. Admission Card Admission card confirming a booking and registration to an event. See CONGRESS CARD. See Also Congress Card Admission Ticket Ticket used for admission to an event. Adult Learner A student who is independently employed and usually pursuing education to attain a specific, practical goal. Adult Staff-to-Child The ratio of adults to children required during a childcare/youth program. Ratio Accepted ratios are 3:1 for infants, 4:1 for toddlers, 6:1 for children up to eight years old. Advance Deposit Amount of money paid to secure a room, facility or service in advance. Advance Order An order for goods and/or services ordered before the move-in date for an exhibition. Usually less expensive than a FLOOR ORDER. See Also Floor Order Advance Rate Fees associated with advance orders, which typically include discounts when paid in advance. Advance Registration Booking before an event takes places. Allows attendees to register for an event before it actually takes place. Done through mail, phone, internet or fax. See PRE-REGISTRATION. See Also Pre-Registration Adventure Tour A TOUR designed around an adventurous activity such as rafting, hiking or ballooning. See Also Tour Advertising Information about an event that the organizer pays to have printed or announced in various forms of media (e.g. press, TV, radio, cinema, outdoor). Advertising Promotional items which include a firm's name and/or marketing message. Specialties Advisory Board A group that offers advice or counsel to event organizer, event management, or other organization on strategic options such as conference content, exhibitor matters, contracting policies or other issues. Advisory Capacity A term indicating that a shipper's agent or representative is not empowered to make definitive decisions or adjustments without approval of the group or individual represented. See WITHOUT RESERVE. See Also Without Reserve AED Automated External Defibrillator. Device installed in many large public areas (e.g. airports, hotels, convention centers). Can be used by any individual to administer life-saving care to person experiencing a heart attack. Affiliation Union of a society, firm or political party with another, but without loss of identity. Affinity Group Group sharing common interest, usually people who are members of an organization. Affixed Merchandise Products fastened to a display. Affreightment An agreement between a shipping line (or similar carrier) and an importer or (Contract of) exporter in which cargo space is reserved on a vessel for a specified time and at a specified price. The importer/exporter is obligated to make payment whether or not the shipment is made. Agenda A list, outline or plan of items to be done or considered at an event or during a specific time block. May include time schedule. Agent 1) Broadly, one who acts or has the power to act: more usually, one that acts as the representative of another. Most frequently in travel, a specific kind of agent such as a retail travel agent. 2) Person that obtains engagements for entertainers, is paid by the entertainers and has no contract for production responsibilities. 3) Person in a speaker bureau/agency that acts on behalf of the seller (speaker) or on behalf of the buyer (customer). Agricultural Meeting An event relating to the production of crops, meat, milk or eggs. AH&LA American Hotel and Lodging Association. A member of the Convention Industry Council. Air Cargo Any property carried, or to be carried, in an aircraft, excluding passenger baggage. Air Consignment Note A bill of lading issued by the airline that covers both domestic and international flights transporting goods to a specified destination. Technically, it is a non-negotiable instrument of air transport that serves as a receipt for the shipper, indicating that the carrier has accepted the goods listed therein and obligates itself to carry the consignment to the airport of destination according to specified conditions. A bill of lading that covers domestic and international flights transporting goods. See AIR WAYBILL. See Also BILL OF LADING, INLAND BILL OF LADING, OCEAN BILL OF LADING, THROUGH BILL OF LADING. See Also Air Waybill , Bill of Lading , Inland Bill of Lading , Ocean Bill of Lading , Through Bill of Lading Air Express Expedited airfreight, usually referring to overnight air. Air Freight Materials shipped via airplane. Air Wall Movable barrier that partitions a large area into smaller areas. May be sound resistant, but not necessarily sound proof. See DIVIDER. See Also MOVABLE WALL, PARTITION. See Also Divider , Movable Wall , Partition Air Waybill A bill of lading issued by the airline that covers both domestic and international flights transporting goods to a specified destination. Technically, it is a non-negotiable instrument of air transport that serves as a receipt for the shipper, indicating that the carrier has accepted the goods listed therein and obligates itself to carry the consignment to the airport of destination according to specified conditions. A bill of lading that covers domestic and international flights transporting goods. See AIR CONSIGNMENT NOTE. See Also BILL OF LADING, INLAND BILL OF LADING, OCEAN BILL OF LADING, THROUGH BILL OF LADING. See Also Air Consignment Note , Bill of Lading , Inland Bill of Lading , Ocean Bill of Lading , Through Bill of Lading Airfreight Forwarder An airfreight company that transports freight via scheduled airlines. Forwarders do not operate their own planes. Airport Hotel Hotel located near a major airport; usually does not have a lot of recreational facilities. Air-Ride Suspension Smoothest ride for fragile cargo, made possible by two to four air bags located at the rear axle of the trailer, tractor or fifth-wheel. Aisle 1) Area between a booth/stand for audience traffic movement. 2) Space between sets of tables, chairs or a booth/stand to allow passage of attendees. See GANGWAY. See Also Gangway Aisle Carpet Carpet installed in aisles. Aisle Sign A sign, usually suspended, indicating aisle numbers or letters. All Expense Tour See INCLUSIVE TOUR. See Also Inclusive Tour All Suite Hotel See SUITE HOTEL. See Also Suite Hotel All-Inclusive Tour See INCLUSIVE TOUR. See Also Inclusive Tour All-Risks Insurance Insurance against loss of or damage to property arising from any fortuitous cause except those that are specifically excluded. An insurance contract which provides All-Risks Insurance is an All-Risks policy. Alpha List A list arranged in alphabetical order, such as definitions in a glossary or event attendees. Alteration A change made by the client after any part of the production process has begun. Usually billed as an extra charge. Alternate Media Alternatives to print materials (e.g. Braille, large print, etc.) provided to assist people with disabilities in achieving full participation. Alternative Dispute Method for resolving disputes without going to court. Resolution Alumni Tour A TOUR designed for those people who have previously traveled with a particular tour company. Also Called REUNION TOUR. See Also Tour Amandine Served with thinly sliced almonds, sauteed in butter. Ambience Distinctive acoustical characteristic of a room or acoustic space due to the many sound reflections in the space (e.g., rooms that are said to be acoustically *dead* lack ambience). Ambient Light 1) Level of illumination from natural lighting sources already existing in an environment. 2) Uncontrolled and unintended illumination. Amenity Complimentary items in sleeping rooms such as writing supplies, bathrobes, fruit baskets, shower caps, shampoo and shoe shine mitt provided by facility for guests. American Breakfast A meal of fruits and/ or juices, cereal, eggs, meat, bakery goods and hot or cold beverages. American Plan AP. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP). See INCLUSIVE RATE. See Also BERMUDA PLAN, CONTINENTAL PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN. See Also Inclusive Rate , Bermuda Plan , Continental Plan , Demi-Pension , European Plan , Modified American Plan American Reception Stand-up social function with beverage and sufficient food to replace a main meal. American Service Food is plated in the kitchen and placed before the guest. Side dishes are used for bread and butter and salad. Food is served from the left, beverages from the right, and all items are removed from the right. This is generally the service used for banquets. See PLATED SERVICE. See Also Plated Service Americans with ADA. U.S. legislation passed in 1992 requiring public buildings (offices, Disabilities Act hotels, restaurants, etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabilities. AMMC Alliance of Meeting Management Companies. A member of the Convention Industry Council. Amorphic Lens Special lens for projectors used to eliminate distortion in abnormally wide throws. Amperage An International System unit for the amount of electrical current transferred from one component to another. This specification is often important when considering the amplifier loudspeaker interface. See AMPERE. See Also Ampere Ampere The standard measurement of current. Amphitheater Outdoor facility with a flat performance area surrounded by rising rows of seats or a grassy slope allowing the audience to view the performance. The seating area is usually a semi-circular shape or adapted to the surrounding landscape. Amplification Increase in signal quantity of either amplitude or power level. Amplifier Amp. 1) Device which increases the voltage and/or power level of signals fed through it. 2) Device enabling sound to be intensified. Amplitude Extreme range of a fluctuating quantity, as an alternating current, swing of a pendulum, etc., generally measured from the average or mean to the extreme. Also used to make reference to the overall volume of a signal. AMS Association Management Software Analog A method of conveying data electronically in relation to a television, radio or telephone signal by varying its frequency or amplitude. Anamorphic Lens Lens adapter designed to produce a wide screen image. Anchor An auger-type device used to secure the guy ropes of a tent to the ground, ranging in length from 30-48 inches with a helix of 4-8 inches in diameter. Anchors hold better than stakes do in bare earth and sand. See STAKES. See Also Stakes Ancillary Activities All event-related support services within a facility that generate revenue. Ancillary Center Event facility that is typically part of a larger hospitality complex. Andragogy The art and science of helping adults learn as opposed to pedagogy, which is the science of helping children learn. Androgogic Model Knowles Theory. A theory that proposes that for adults to learn, the following must be addressed: adults need to know why they need to learn something; adults need to learn through experience; adults view learning as problem solving; adults only learn when the material is immediately relevant. Angels on Horseback Baked bacon-wrapped oysters. Animation A technique that creates an illusion of movement when used in rapid sequence. Ann. Announcer. Anncr. Announcer. Anodizing The process of preserving metal by adding a protective oxide film by an electrolytic process. ANSI American National Standards Institute. An organization responsible for fostering the development of and approving technology standards in the United States. www.ansi.org Answer Print The first positive print of a movie film made from the rough edited negative. Anti-Discrimination Laws that protect individuals or groups from bias and discrimination on the Laws basis of factors such as age, sex, religion, national origin or disability. Anti discrimination laws may be imposed on the local (e.g. city, county), state or federal level. Federal laws prohibit discrimination in any place of public accommodation. Anti-discrimination provisions are sometimes included in contracts to allow a party to the contract to cancel without liability in the event the other party or parties is found guilty of engaging in discriminatory practices. Antidiversion Clause See DESTINATION CONTROL STATEMENT. See Also Destination Control Statement Antipasto Italian appetizers that include olives, salami, peppers, marinated vegetable salads, sliced meats, cheeses and other similar foods. Anti-Stat for Carpet A spray that helps reduce static electricity in carpets. Antistat Wax A solution applied to plastics to minimize dust accumulation. Antitrust Laws Legislation designed to promote competition and prevent unfair practices that may lead to monopolies or suppression of competition. Anvil Case Reinforced molded plastic case, normally with foam cut-outs for transporting fragile materials. AoD Audio on Demand. Streaming Audio delivered via a network, available anytime, anywhere. AP American Plan. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP). See INCLUSIVE RATE. See Also BERMUDA PLAN, CONTINENTAL PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN. See Also Inclusive Rate , Bermuda Plan , Continental Plan , Demi-Pension , European Plan , Modified American Plan Aperture Width/Height Actual slide or film frame dimensions. APEX Accepted Practices Exchange. An initiative of the meetings, conventions & exhibitions industry managed by the Convention Industry Council (CIC). APEX develops and manages the implementation of accepted practices (voluntary standards) for the industry. APEX Fare Advance Purchase Excursion Fare (airline). Special fare at a lower rate. Appellation 1) Designated wine growing areas governed by the rules and regulations of a country's federal local government body. Rules vary from country to country but are similar in their attempt to stimulate the production of quality wines. Regulations are established by the Appellation d'Origine Controlee (AOC) in France, the Denominazione di Origine Controllata (DOC) in Italy, the Denominac,ao de Origem Controlada (DOC) in Portugal, the Denominacion de Origen (DO) in Spain and the Bureau of Alcohol, Tobacco and Firearms (BATF) in the United States. 2) Synonym for name. Appetizer Any small, bite-size food served before a meal to whet and excite the palate. Used synonymously with the term Hors d' Oeuvres, though this term more aptly describes finger food, whereas appetizer can also apply to a first course served at table. Application Service ASP. A company that manages and distributes software-based solutions to Provider customers across a wide area network from a central data center. In essence, ASPs are a way for organizations to outsource some or almost all aspects of their information technology needs. Application Sharing A feature of many videoconferencing systems that allows two or more people to use the same software program, even if all do not have it on their computer or conferencing system. Applique Any item applied to fabric or other surfaces for the purpose of decor. Appointed Entity Airline ticket sales outlet, such as a travel agency, accredited by the International Air Transport Association (IATA). Apprentice An individual who works in exchange for the learning experience, often unpaid. Apron Part of a stage in front of the main curtain. AQ Any quantity. Arbitrage The process of buying foreign exchange, stocks, bonds, and other commodities in one market and immediately selling them in another market at higher prices. Arbitration Private dispute resolution process, often referred to as alternate dispute resolution, in which the parties agree to submit their dispute to an impartial third party for a decision. Depending on the type of arbitration, the arbitrator's decision may or may not be binding. Several organizations, including the American Arbitration Association and JAMS-Endispute, handle arbitration claims. Courts may require some disputes be submitted to arbitration instead of or prior to the formal trial process. Arc Light A light source providing high-intensity light utilizing a positive and negative metal rod (instead of a lightbulb) for large screens or long projection distances; also used in follow spotlights; replaced by xenon lamps in the 1980s. Arch A curved display ceiling that spans two points, such as a ceiling or entryway. Architectural Cuisine Menu items where food is stacked for height, such as endive boats filled with salad greens. See VERTICAL CUISINE. See Also Vertical Cuisine Area Agreement A union contract covering companies and unions that bargain on an area-wide basis. Arena Facility type featuring a large flat main floor surrounded by fixed seats in a sloping oval or modified oval shape, much steeper that the typical theater. Some are arranged in two or more tiers. Sight lines are nearly always designed for events the size of a hockey floor, circus, ice show, or basketball court. Argon An inert, colorless, odorless gas that creates a blue-green color inside a laser tube. Armorply A term for plywood or lumber with a metal veneer. Arranged Environment A learning environment with planned physical set-up and seating arrangements. Arrival Manifest An itemized list of anticipated dates and times of arrival of group members. Arrival Notice A document issued by railroads, airlines and maritime services identifying the shipment is sent to the consignee or their agent and informing consignee/agent of cargo*s arrival. Arrival Pattern Anticipated dates and times of arrival of group members. Arrival Time Time or approximate time guests plan to arrive at a facility. Arrival/Departure A description of arrival and departure activities of an event*s attendees. Pattern See MAJOR ARRIVAL. See Also MAJOR DEPARTURE, GROUP ARRIVALS/DEPARTURES. This information should be included in the specifications guide for an event. See Also Major Arrival , Major Departure , Group Arrivals/Departures Art Any materials (drawings, photographs, type) used in preparing camera-ready art. Also known as artwork. Articles and By-laws Rules adopted by an organization for managing its internal affairs. As Directed Based on time and at the direction of the customer. ASAE American Society of Association Executives. ASCAP American Society of Composers, Authors, and Publishers. A membership organization that represents individuals who hold the copyrights to music written in the United States and grants licensing agreements for the performance of that music. ASCII American Standard Code for Information Interchange. A code that assigns numbers to alphabetic, numeric and certain other characters. ASCII is the most common format for text files in computers and on the Internet. Ash Stand Stand which holds ashtrays. A receptacle for tobacco ashes; an ashtray; ash can. Aside A dramatic device in which an actor speaks directly to the audience while other individuals onstage supposedly do not hear him or her. ASM Assistant stage manager. ASP Application Service Provider. See Also Application Service Provider Aspect Ratio The ratio of image width to height; pertaining to audiovisual, video and slides. Assembly 1) The process of erecting display component parts into a complete exhibit. 2) A general or formal meeting of an organization attended by representatives of its members for the purpose of deciding legislative direction, policy matters, the election of internal committees and approval of balance sheets, budgets, etc. Consequently, an assembly usually observes certain rules of procedure for its meetings; mostly prescribed in its Articles & By-laws. See Also Articles and By-laws Assessment 1) The process used to evaluate a participant's skill level with respect to a set of materials or requirements. 2) A charge to a supplier(s) from a service entity such as Convention Bureau, Housing Bureau, etc. that is for a specific service such as convention center fees, busing, housing or other that is part of an event customer's agreement. This assessment is normally paid to the service provider directly by the supplier. Compare with REBATE. See Also Rebate Asset Something of value that is owned. Assistant Lead The onsite staff member second in command of the transportation system. Dispatcher Assists the lead dispatcher and fills in when the lead dispatcher is not on site. Normally the assistant lead dispatcher is assigned to the command center. Association An organized group of individuals and/or companies who band together to accomplish a common purpose, usually to provide for the needs of its members. Usually nonprofit. See TRADE ASSOCIATION. See Also Trade Association Association Agreement 1) A union contract covering companies and unions that bargain on an area-wide basis. 2) A union contract negotiated by a group of employers through an employer's association with the union representing their employees. Association An exhibit booth/stand at which an association provides information about its Booth/Stand purpose and services to members and prospective members. Association Meeting An event initiated by an asso